Booking Koala vs. Allison: The Best Cleaning Business Software in 2025

If you run a cleaning business, the software you choose can make or break your operations. From scheduling cleanings to managing customer relationships, the right tools help you save time, scale faster, and keep your team organized. Two popular options you may have seen are Booking Koala and Allison.

While Booking Koala is a strong general-purpose booking system for many service industries, Allison is purpose-built for cleaning professionals. That focus makes it the better choice for residential and commercial cleaning companies looking to grow efficiently and deliver exceptional service.

What is Booking Koala?

Booking Koala is an all-in-one service business management platform that caters to a wide range of industries, including cleaning, landscaping, pet grooming, and salons.

Key Features:

• Online Booking Forms and Website Builder: Customers can schedule appointments online.

• Provider Dashboards: Give team members visibility into their schedules and pay.

• Marketing Features: Built-in referral programs, coupons, and gift cards.

• Flexible Scheduling: Manage recurring jobs, real-time availability, and multiple services.

Booking Koala’s flexibility is great for multi-service companies, but its generalist approach means cleaning professionals often spend significant time customizing workflows to match the unique needs of their business.

What is Allison?

Allison is cleaning business software designed exclusively for residential and commercial cleaning companies. Every feature is built around the challenges cleaning professionals face—like managing recurring schedules, dispatching teams, collecting payments, and keeping quality high across multiple jobs per day.

Allison isn’t just software—it’s a strategic partner for cleaning business owners, created to simplify operations and help businesses grow confidently.

Why Cleaning Companies Choose Allison

• Tailored Scheduling Tools: Easily manage recurring services, job windows, and cleaner assignments.

• Team-Friendly Interface: Cleaners get simple, intuitive “Today” and “Upcoming” screens to stay organized.

• Customer Feedback Scorecards: Automatically request ratings after each cleaning to track quality and build trust.

• Centralized Job Details: Add notes and instructions for each appointment to ensure consistency.

• Automatic Property Details: When a customer address is entered, Allison automatically pulls in property data—saving time and ensuring accuracy.

• Customer Self-Service Card Updates: Customers can update their own card information securely—something Booking Koala only offers on its top-tier plan.

• Direct “On My Way” Texts: Send automated text alerts to customers when your team is on the way—keeping communication seamless and professional.

• White-Glove Onboarding: Allison’s team helps import your data, configure your services, and get you live quickly—no expensive consultants required.

Ease of Use

Both Booking Koala and Allison are web-based and mobile-friendly. However, Allison’s interface is designed specifically for cleaning teams on the go. Cleaners can clock in, view assignments, send On My Way texts, and upload job details in just a few taps. Managers get clear dashboards without wading through features intended for other industries.

Pricing: Transparent and Straightforward

Booking Koala’s pricing starts at a low monthly cost but requires higher-tier plans to unlock many of the most useful features—like customer self-service updates and advanced automation.

Allison takes a different approach: one single price, with unlimited users, unlimited jobs, and no paywalls. Every feature, update, and tool is included for every customer—so you never have to worry about upgrading just to get the functionality you need.

Support and Setup

Booking Koala offers helpful documentation, but many cleaning companies end up hiring consultants—often spending thousands of dollars—to properly configure their accounts. Allison solves this problem with hands-on onboarding. From the moment you sign up, their team sets up your account, imports your customer data, and ensures your services and pricing are ready to go.

Who Should Choose Booking Koala?

Booking Koala is a strong option if:

• You run a multi-service business (cleaning, landscaping, pet grooming, etc.)

• You’re comfortable with a DIY setup and extensive customization

• You prefer a generalized platform over an industry-specific one

Why Allison is the Better Choice for Cleaning Professionals

For cleaning business owners, Allison stands out because it was built exclusively for your industry:

• Tools match the realities of cleaning operations: recurring schedules, team dispatching, and customer communication.

• Built-in scorecards, job notes, On My Way texts, and property detail automation keep quality high and customers engaged.

• Customer self-service features like card updates reduce admin work and help you get paid faster.

• The platform is actively shaped by cleaning business feedback, ensuring new features solve real-world problems.

• Switching is seamless thanks to dedicated onboarding and data migration support.

With Allison, you get more than software—you get a partner dedicated to helping cleaning companies operate efficiently and grow profitably.

What Customers Are Saying

Honey Dos, LLC
After switching to Allison, Honey Dos achieved a 5% increase in total cleans and 21% revenue growth in just one month.

• Maintained perfect 5-star ratings on every Allison Scorecard review.

• Bobbie highlights Allison’s simplicity: she can start scheduling an appointment, get interrupted, and resume exactly where she left off.

Scrubeezy Cleaners
Debbie praises Allison’s responsive and user-centric team, noting that feedback leads to meaningful product updates.

• Loves the intuitive quoting and scheduling process, where entering an address automatically pulls up property details—saving valuable time.

• Finds Allison “very easy to use” and values direct access to real support from the people who build the platform.

These stories reflect what many cleaning companies say: Allison makes life easier, improves customer satisfaction, and drives measurable growth.

Final Verdict

Both Booking Koala and Allison are capable booking systems, but they’re designed for different audiences.
Booking Koala is a flexible choice for companies offering multiple types of services, while Allison is the specialized, cleaner-first software that delivers simplicity, efficiency, and growth for cleaning businesses.

If you’re serious about scaling your cleaning company and delivering exceptional service, Allison is the clear winner—one price, unlimited users, unlimited jobs, and no paywalls.